Replace your old hot water system and claim up to $700 in Victorian Government rebates on solar and heat pump hot water. KSM Plumbing & Gas handles the paperwork, the rebate claim and the installation — serving Warragul, Drouin, Traralgon, Moe, Morwell and all of Gippsland.
$700
Max rebate*
$0
Paperwork fees
24/7
Service
Accredited Installer
Licensed & insured — BPC #126047
Rebates are issued as STCs (Small-scale Technology Certificates) and applied as an instant discount off your installation. The amount depends on where you live in Gippsland and which system you choose.
up to $700
up to $700
Varies
Rebate amounts change — and are higher in regional Victoria
Gippsland postcodes earn a higher STC multiplier than metro Melbourne. The exact figure depends on your postcode, system size and whether you're replacing a gas or electric unit. Request an assessment and we'll calculate your exact deduction before you commit.
Most Gippsland homeowners qualify. It's simpler than you think — there's no income test and no means testing.
Owner-occupiers & landlords
Residential properties in Victoria qualify — including investment properties and holiday homes.
Installed by an accredited provider
That's us. KSM Plumbing & Gas works with an accredited provider to lodge your certificates correctly.
Replacing an existing system
Old electric or gas storage units are decommissioned and recycled — additional savings apply.
Property in a Gippsland postcode
Regional Victoria gets a higher rebate value than metro — 3,800, 3,810–3,999 postcodes.
To claim, we need these details from you. We'll gather them during the free assessment.
Proof of property ownership
Rates notice, or recent utility bill in your name.
Photo of existing system
A quick snap is fine — we confirm details on site.
Your postcode
Determines your STC zone and rebate value.
That's it — we do the rest
Certificates, lodgement and compliance handled by us.
From first call to hot water running — most installations happen within 3–5 days.
Call us or fill in the form. We confirm your eligibility and give a ballpark figure over the phone.
We inspect your system, check your switchboard and space, then calculate your exact rebate and quote.
We install, decommission and remove the old unit, and lodge your rebate certificates — all in one visit.
Your rebate is deducted from the invoice — you only pay the discounted amount. Nothing to claim later.
We install eligible solar and heat pump hot water systems in every corner of West and Central Gippsland, plus South-East Melbourne.
Warragul
3820
Drouin
3818
Bunyip
3815
Neerim South
3831
Moe
3825
Morwell
3840
Traralgon
3844
Pakenham
3810
Berwick
3806
Officer
3809
Outside these suburbs? We still service most of Gippsland — call us on 0450 260 255 to check your area.
Everything Gippsland homeowners ask us about hot water rebates.
Under the Victorian Energy Upgrades (VEU) program, eligible households can claim up to $700 on a heat pump or solar hot water system. The exact amount depends on your postcode zone, the system size and the type of unit being replaced. Regional Gippsland postcodes generally attract a higher value than metro Melbourne. We calculate your precise figure during the free assessment.
No. Your rebate is applied as an instant discount on the invoice. We lodge the STC certificates on your behalf, so you simply pay the discounted price. There is no waiting period and no paperwork on your end.
Landlords and property investors absolutely can — the rebate applies to residential properties in Victoria regardless of who lives there. Renters can also claim it with written consent from the property owner. We can advise on the exact documentation required.
Heat pumps work like a reverse fridge — they extract heat from the air and use it to warm your water. They run on electricity and cut hot water bills by 60–70%. Solar hot water uses roof panels to heat water directly from the sun, with an electric or gas booster for cloudy days. Solar has lower running costs but needs suitable roof space and orientation. Both qualify for the same rebate value.
Yes. Modern heat pumps are designed for cold climates and continue working well below zero. We install models rated for regional Victorian conditions and can recommend units with built-in frost protection and electric boost for the coldest Drouin and Neerim mornings.
A standard replacement is completed in a single day, including decommissioning and removing your old unit. Most jobs are scheduled within 3–5 days of the assessment. If your old system has failed, we can often install the same week — we carry common sizes on the van.
In many cases yes. The VEU hot water rebate can be combined with other programs where eligibility allows — such as the Solar Homes program for eligible households, or additional STC multipliers for decommissioning an old gas or electric system. Rebate rules change regularly, so we confirm what you qualify for during the assessment.
We're a fully licensed and insured plumbing and gas fitting business (BPC #126047) and we work with an accredited provider to lodge VEU certificates. That means your rebate is handled correctly — with compliant documentation, correct decommissioning and the certificates lodged under your property. If a rebate claim is rejected because of an installation error, that's our problem, not yours.
Tell us a few details and we'll call you back with your rebate amount, system options and a fixed price — usually within one business hour.
No obligation, no pressure, no sales visit fee
Rebate deducted before you pay anything
Locally based — Warragul & Drouin every week
Prefer to talk?
0450 260 255
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